Safe & Responsible Gaming

299etResponsible Gaming at
Stay in Control, Stay Entertained

Betting should stay fun — not become a burden. At 299et, we give you all the tools and support you need to play responsibly and within your limits.

18+Age Restriction is Mandatory
24/7Support Services
100%Voluntary Limit Setting

299et's Responsible Gaming Commitment

We believe betting is a form of entertainment — it should never be a source of financial stress or mental strain. At 299et, responsible gaming isn't just a policy; it's part of our culture. The wellbeing and safety of every player is our top priority.

299et's 6 Key Responsible Gaming Measures

You decide how much you play — we just make it easier to stick to that decision.

Deposit Limit
Daily / Weekly Deposit Limit

You can set the maximum amount you deposit daily or weekly yourself. Once a limit is set, it cannot be exceeded.

Session Time Limit
Gaming Session Timer

Set a session time limit before you start playing. Once the time is up, 299et will automatically send you a break reminder.

Self-Exclusion
Self-Exclusion Feature

If you feel the need, you can request to temporarily suspend your account for a chosen period — anywhere from 7 days to 5 years.

Betting History
Detailed Gaming Report

View your complete betting history — how long you've played, how much you've spent, and how much you've won or lost. Take an honest look at yourself.

Break Mode
Cooling-Off Period

Activate "cooling-off" mode for 24 hours or a week to clear your head. No betting will be possible during this time.

Support
24/7 Support & Counselling

Our support team is always on hand for any issue you face. Reach out via live chat or email to talk about betting addiction.

How to Use Responsible Gaming Tools

Set your own betting limits in just a few simple steps and stay safe.

Once a limit is set, it can be lowered immediately, but increasing it requires a 72-hour waiting period.

1
Log In to Your Account

Log in to your 299et account and go to the "Account Settings" menu.

2
Open the Responsible Gaming Section

On the settings page, find the "Responsible Gaming" option and click on it.

3
Choose the Tool You Need

Set whichever tool you need — deposit limit, session timer, cooling-off period, or self-exclusion.

4
Confirm & Save

Once you've set your limit, click the "Save" button. Changes take effect immediately.

Signs of Problem Betting

If you notice any of these signs, take a break and seek support immediately.

  • You keep betting to chase back money you've lost and can't stop even after major losses.
  • You are hiding or lying about your betting activity to family or friends.
  • You are spending beyond your set betting budget and it is cutting into your everyday expenses.
  • You are spending excessive time betting at the expense of work, studies, or family responsibilities.
  • You feel irritable, anxious, or restless when you're unable to bet.
  • Betting is keeping you up at night or disrupting your eating habits.

Check Yourself

How has your betting behaviour been over the past month? Answer the questions below honestly.

If the answer is yes, you should set a deposit limit. Decide on a realistic monthly budget for yourself and never deposit more than that. Remember — betting is entertainment, not a way to make money.

Chasing losses is the clearest sign of problem gambling. If you notice this pattern, activate a cooling-off period and take a break.

Tension in relationships with family or friends, or hiding your betting from them, is a serious warning sign. At this point, seeking professional advice is important. Our support team is ready to help.

If you find no enjoyment in anything other than betting, this is a sign of psychological dependence. Use the Self-Exclusion feature and speak with a mental health professional.

What Is Responsible Gaming and Why It Matters

Responsible Gaming means betting or playing in a way that does not negatively affect other areas of your life. Building a culture of responsible play on a trusted platform like 299et is our top priority.

Online betting is growing in popularity across Bangladesh, and many people enjoy it as a form of entertainment. However, a small number of players may fall into the trap of excessive betting. 299et wants every player to play consciously and within their means.

The foundation of responsible gaming is simple — never treat betting as a source of income. It's entertainment, just like going to the cinema or dining out. Only wager what you can genuinely afford to lose.

  • Set a separate monthly budget for betting and stick to it strictly.
  • Don't make emotional decisions based on wins or losses — play with a clear head.
  • It's best not to bet when you're drunk or tired, as your judgement is impaired at those times.
  • Never let betting take the place of your family or professional responsibilities.
  • Take regular breaks — after a long session, go for a walk or spend some time with your family.

All responsible gaming tools on 299et are completely free and accessible at any time. We believe an informed player is one who can enjoy betting sustainably over the long term.

How to Plan Your Betting Budget

At the start of each month, ask yourself: "How much can I afford to spend on entertainment this month?" A portion of that amount can be your betting budget. Never use money set aside for household expenses, savings, or an emergency fund for betting.

Follow one simple rule: if you overspend on betting in any given month, cut your budget further the next month. Increasing your budget to "recover" losses is the biggest mistake you can make.

Have an Open Conversation with Your Family

If betting is part of your life, let the people close to you know. Keeping it hidden only makes things worse. Family and friends often notice problems from the outside before you do. Respect their perspective.

Remember, seeking help is not a sign of weakness — it takes courage. The 299et support team will be by your side with complete confidentiality.

18+

Adults Only

You must be at least 18 years old to participate on 299et. Age verification is required at registration. Accounts belonging to minors are closed immediately.

10 Tips for Safe Betting
  • Think of betting as entertainment, not a source of income.
  • Set a budget before you start.
  • Don't chase your losses.
  • Use the session timer.
  • Avoid betting when you are drunk or tired.
  • Check your gaming reports regularly.
  • Be honest with your family.
  • Keep to your daily routine.
  • If something feels wrong, take a break.
  • Use the Self-Exclusion feature if you need to.
Contact Us for Support
  • Email: support@299et.com
  • Live Chat: Available on the platform around the clock
  • Response time: typically within 1 hour

All your information is kept completely confidential.

Responsible Gaming FAQ

Activating Self-Exclusion blocks access to your 299et account for a set period, ranging from 7 days up to 5 years. During this time, no betting or deposits are possible. Once the period ends, your account does not reactivate automatically — you will need to contact the support team yourself.

Yes, deposit limits can be increased, but not immediately. For your protection, any request to raise your limit takes 72 hours to take effect. Lowering your limit, on the other hand, applies instantly. This helps prevent impulsive overspending.

No. 299et is strictly for individuals aged 18 and above. Date of birth and ID verification are mandatory at registration. If a minor creates an account using false information, it will be closed as soon as it is identified and all funds will be returned.

Start by reaching out to the 299et support team — we'll assist you confidentially and help you activate self-exclusion on your account if needed. It also helps to have an open conversation with a trusted family member or friend. Speaking with a mental health professional can be very effective.

A cooling-off period is a short-term break — typically 24 hours to 30 days — during which betting is paused but your account remains active. Self-exclusion is a longer-term measure, ranging from 7 days to 5 years, where access to your account is fully suspended. If the problem feels serious, choose self-exclusion.

After logging in, go to "Account Settings" → "Gaming History" to view your full betting report. You can filter by date to see how long you played on any given day, how much you deposited, and a breakdown of your wins and losses.

Play Responsibly, Enjoy the Fun

Sign up at 299et and enjoy your entertainment using our safe gaming tools — you stay fully in control.

Register Now Log In

By registering, you agree to our Terms & Conditions and Privacy Policy By continuing, you confirm you are 18 or older.

বাংলা