299et Terms & Conditions —
All the rules, plain and simple

These Terms and Conditions form a legally binding agreement between the 299et platform and all its users. By accessing the 299et website, mobile app, or any associated services, you are deemed to have automatically accepted these terms.

299et is a safe and entertaining online betting platform for sports fans in Bangladesh. All our services operate under an international gaming licence, and we are committed to fair play and the protection of our users.

To open an account with 299et, you must register with accurate and complete information. 299et reserves the right to suspend or terminate any account at any time if false or incorrect information is provided.

• Each person may register only one account — multiple accounts under the same device, IP address, or identity are strictly prohibited.
• The name, date of birth, and contact details provided at registration must match your valid national ID.
• Phone number and email verification are required — your account will not be activated without them.
• Keep your account password strong and never share it with anyone.
• Withdrawal options will be restricted until KYC (Know Your Customer) verification is completed.

To use 299et's services, users must meet the following eligibility requirements:

• You must be at least 18 years old — this is strictly enforced.
• Users must not be residents of any country or region where online betting is prohibited by law.
• Users must have the mental capacity to make sound decisions.
• Individuals enrolled in a self-exclusion program are not permitted to use 299et.

To verify your age, 299et may request a copy of your National ID, passport, or birth certificate at any time. If the submitted documents cannot be verified, your account will be temporarily suspended.

Please read the following rules carefully before placing any bets on 299et. Each betting market may have its own specific rules, which will be listed on the relevant page.

• Once confirmed, a bet cannot be changed or cancelled unless 299et voids it for a specific reason.
• Pre-match bets placed before an event begins will be processed as normal. For live betting, if a bet is not accepted after odds have changed, it will be considered void.
• 299et reserves the right to void any bet placed due to a technical error or incorrect odds.
• If a match is cancelled or abandoned, bets will be refunded unless the minimum required time or amount of play has already been completed.
• Minimum and maximum bet limits vary by market and are displayed within each market.
• Any attempt to place bets on the same event using multiple accounts will result in all bets being voided.

Bet settlement timeframe:

All deposit and withdrawal transactions at 299et are processed in accordance with the rules below. Our goal is to make every transaction fast, secure, and hassle-free.

• Deposits may only be made using a payment method (bKash, Nagad, or Rocket) registered in your own name.
• Payments made to or received from third parties are strictly prohibited.
• KYC verification is mandatory for withdrawals. Without verification, your withdrawal request will not be processed.
• Minimum deposit and withdrawal amounts are detailed on the payments page.
• Withdrawals are typically processed within 5 minutes to 24 hours.
• 299et may request additional verification for any suspicious transactions.

299et regularly offers a variety of bonuses and promotional deals. Each offer comes with specific terms that must be followed.

• The welcome bonus is available to new users only, on their first deposit.
• Every bonus comes with wagering requirements — you must place the specified number of bets before withdrawing bonus funds.
• Any bonus not used before its expiry date will be automatically cancelled.
• Any attempt to claim bonuses using multiple accounts or a false identity will result in forfeiture of all bonuses.
• Additional terms may apply to withdrawals of winnings earned through bonuses.
• 299et reserves the right to modify or cancel any promotion at any time.

The following activities are strictly prohibited on 299et. Violations will result in permanent account closure and may lead to legal action where necessary.

• Deliberately exploiting system vulnerabilities or bugs for personal gain.
• Harassing or engaging in inappropriate behavior toward other users.
• Attempting to pass KYC using a false identity or forged documents.
• Attempting to hack accounts or carrying out cyberattacks.
• Participating in betting syndicates or coordinated fraud.

299et treats the protection of your personal information as its highest priority. We never sell your data to third parties.

• Your personal data is used solely for service delivery, verification, and compliance with legal obligations.
• All transactions are secured with 256-bit SSL encryption.
• You may request the deletion or correction of your data at any time.
• For more information, visit our Privacy Policy page.

299et believes betting should be a source of fun, not stress. That's why we provide full support for Responsible Gaming.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break anywhere from 24 hours to 30 days.
• Self-Exclusion: Temporarily or permanently close your account.
• Reality Check: Track your time and spending regularly.

For more information, visit our Responsible Play page.

Either you or 299et may close your account. The rules for both scenarios are outlined below:

• You may close your account at any time through Settings or by contacting our support team.
• Please withdraw any remaining balance before closing your account.
• 299et may immediately close any account found to be in violation of the rules.
• If an account is closed due to a rule violation, the account balance may be forfeited.
• A maintenance fee may apply to inactive accounts after 12 months.

299et reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via their registered email or in-app notification.

• For major changes, at least 7 days' notice will be given in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated Terms & Conditions.
• If you do not agree to the updated terms, you may close your account and withdraw your balance.

If you have any questions or feedback regarding these Terms & Conditions, please get in touch with us. The 299et support team is available 24/7, seven days a week.

• Email: support@299et.com
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• FAQ: For answers to common questions FAQ Page View.